Privacy Policy

Privacy Policy for done-solution.com Users
Updated as of September 30, 2019.

I - PROTECTION OF YOUR PERSONAL DATA

Done commits, within the scope of its activities, to pay the utmost attention to the security and confidentiality of the information in its possession and to protect the personal data of its clients and individuals with whom it interacts, in accordance with current laws and regulations, notably the French Data Protection Act no. 78-17 of January 6, 1978, and Regulation no. 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

ARTICLE 1 – GENERAL INFORMATIONDone is committed, within the scope of its activities, to giving the utmost attention to the security and confidentiality of the information in its possession and to protecting the personal data of its clients and individuals with whom it interacts, in accordance with current laws and regulations, notably the French Data Protection Act no. 78-17 of January 6, 1978, and Regulation no. 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

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I - PROTECTION OF YOUR PERSONAL DATA

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Personal Data Charter for users of done.fr
Updated on September 30, 2019.

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privacy policyDone is committed, within the scope of its activities, to giving the utmost attention to the security and confidentiality of the information in its possession and to protecting the personal data of its clients and individuals with whom it interacts, in accordance with current laws and regulations, notably the French Data Protection Act no. 78-17 of January 6, 1978, and Regulation no. 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

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I - PROTECTION OF YOUR PERSONAL DATA

[SEG 13]
Personal Data Charter for users of done.fr
Updated on September 30, 2019.

[SEG 14]
privacy policyDone is committed, within the scope of its activities, to giving the utmost attention to the security and confidentiality of the information in its possession and to protecting the personal data of its clients and individuals with whom it interacts, in accordance with current laws and regulations, notably the French Data Protection Act no. 78-17 of January 6, 1978, and Regulation no. 2016/679 of the European Parliament and of the Council of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.

[SEG 12]
I - PROTECTION OF YOUR PERSONAL DATA

[SEG 13]
Personal Data Charter for users of done.fr
Updated on September 30, 2019.

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privacy policy

In the course of its business relations, Done collects and processes personal data. This collected data is necessary for Done to conduct its activities and offer you solutions to promote the donation and recovery of items.ARTICLE 1 – GENERAL INFORMATIONARTICLE 1 – GENERAL INFORMATIONARTICLE 1 – GENERAL INFORMATION

ARTICLE 2 – IDENTITY OF THE DATA CONTROLLERIn the course of its business relationships, Done collects and processes personal data. This collected data is necessary for Done to conduct its activities and offer solutions to promote the donation and recovery of items.In the course of its business relationships, Done collects and processes personal data. This collected data is necessary for Done to conduct its activities and offer solutions to promote the donation and recovery of items.In the course of its business relationships, Done collects and processes personal data. This collected data is necessary for Done to conduct its activities and offer solutions to promote the donation and recovery of items.

The data controller for the personal data collected is Done, a limited liability company registered with the Lille Trade and Companies Register under identification number 89052963900027, with its registered office in Lille (59000), represented by its acting legal representative.The data controller for the personal data collected is Done, a limited liability company registered with the Lille Trade and Companies Register under identifier 89052963900027, with its registered office in Lille (59000), represented by its acting legal representative.

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ARTICLE 2 – IDENTITY OF THE DATA CONTROLLERThe data controller for the personal data collected is Done, a limited liability company registered with the Lille Trade and Companies Register under identifier 89052963900027, with its registered office in Lille (59000), represented by its acting legal representative.

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ARTICLE 2 – IDENTITY OF THE DATA CONTROLLERThe data controller for the personal data collected is Done, a limited liability company registered with the Lille Trade and Companies Register under identifier 89052963900027, with its registered office in Lille (59000), represented by its acting legal representative.

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ARTICLE 2 – IDENTITY OF THE DATA CONTROLLER

ARTICLE 3 – TYPE OF DATA COLLECTEDARTICLE 3 – TYPES OF DATA COLLECTEDARTICLE 3 – TYPES OF DATA COLLECTEDARTICLE 3 – TYPES OF DATA COLLECTED

Personal data collected during the use of the service include:Personal data collected during the use of the service includes:Personal data collected during the use of the service includes:Personal data collected during the use of the service includes:

  • Last name
  • First name
  • Profile picture
  • Email address
  • Name of your association or company
  • Address of your association or company
  • Registered office address
  • SIRET Number
  • Name of the legal representative of the company or association
  • Photo of the association or company
  • Non-sensitive information related to your device:
    • Type of device or browser used
    • Operating system
    • IP or MAC address
    • Advertising identifier
    • Selected language
    • Geolocation data

ARTICLE 4 – PURPOSES OF PROCESSINGARTICLE 4 – PURPOSES OF PROCESSINGARTICLE 4 – PURPOSES OF PROCESSINGARTICLE 4 – PURPOSES OF PROCESSING

Service operation and useService operation and usageService operation and usageService operation and usage

User data is collected by Done during:User data is collected by Done when:User data is collected by Done when:User data is collected by Done when:

  • Creation of the user account;
  • Filling out the registration form;
  • Browsing the service;
  • Creation of an agreement;

This data is collected for the following purposes:This data is collected for the following purposes:This data is collected for the following purposes:

  • Management, validation, publication, and monitoring of ads;
  • Creation of a valid agreement to frame the donation;
  • Sending information about service modifications or developments;
  • Customer relationship management;
  • Management of the exercise of your rights regarding your personal data;
  • Provision of social media sharing tools;
  • Collection of statistical information on service usage;
  • Sending satisfaction surveys and conducting statistical analyses.

Ad personalization and targeted marketingAd personalization and targeted marketingAd personalization and targeted marketing

Unlike other services:Unlike other services:Unlike other services:

  • Done does not transmit certain data from your device (type of device or browser used, operating system, IP or MAC address, advertising identifier) or demographic data for targeted advertising purposes.
  • Done does not transmit your geolocation data associated with your mobile advertising identifiers.

ARTICLE 5 – DATA PROCESSING LOCATIONARTICLE 5 – DATA PROCESSING LOCATIONARTICLE 5 – DATA PROCESSING LOCATION

The processing of data collected by Done takes place within the European Union.The processing of data collected by Done takes place within the European Union.The processing of data collected by Done takes place within the European Union.

However, some data may, exceptionally, be transferred to other countries, particularly the United States.However, some data may, exceptionally, be transferred to other countries, particularly the United States.However, some data may, exceptionally, be transferred to other countries, particularly the United States.

ARTICLE 6 – DATA RECIPIENTSARTICLE 6 – DATA RECIPIENTSARTICLE 6 – DATA RECIPIENTS

The data necessary for the proper functioning and use of the service is communicated to authorized personnel within Done:The data necessary for the proper functioning and use of the service is communicated to authorized personnel within Done:The data necessary for the proper functioning and use of the service is communicated to authorized personnel within Done:

  • After-sales service;
  • Marketing service;
  • IT development department.

Certain personal data may also be transmitted to sub-processors to assist Done in carrying out its activities.Certain personal data may also be transmitted to sub-processors to assist Done in carrying out its activities.Certain personal data may also be transmitted to sub-processors to assist Done in carrying out its activities.

These service providers:These service providers:These service providers:

  • Only have access to strictly necessary data;
  • Are contractually obliged to protect this data;
  • May only use them for the purposes stipulated by this policy.

ARTICLE 7 – DATA RETENTION PERIODARTICLE 7 – DATA RETENTION PERIODARTICLE 7 – DATA RETENTION PERIOD

The personal data retention period varies according to the purpose of processing.The personal data retention period varies according to the purpose of processing.The personal data retention period varies according to the purpose of processing.

Data collected for the proper functioning and use of the service is retained as long as the user has an active account.Data collected for the proper functioning and use of the service is retained as long as the user has an active account.Data collected for the proper functioning and use of the service is retained as long as the user has an active account.

ARTICLE 8 – DATA SECURITYARTICLE 8 – DATA SECURITYARTICLE 8 – DATA SECURITY

Done ensures the confidentiality, integrity, and security of the data entrusted to it by implementing:Done ensures the confidentiality, integrity, and security of the data entrusted to it by implementing:Done ensures the confidentiality, integrity, and security of the data entrusted to it by implementing:

  • Appropriate organizational measures;
  • Appropriate technical measures;
  • Enhanced IT security.

Done's sub-processors also commit to ensuring a high level of data protection.Done's sub-processors also commit to ensuring a high level of data protection.Done's sub-processors also commit to ensuring a high level of data protection.

ARTICLE 9 – EXERCISE OF DATA SUBJECTS' RIGHTSARTICLE 9 – EXERCISE OF DATA SUBJECTS' RIGHTSARTICLE 9 – EXERCISE OF DATA SUBJECTS' RIGHTS

The user is entitled at all times to:The user is entitled at all times to:The user is entitled at all times to:

  • A right of access;
  • A right to rectification;
  • A right to erasure;
  • The right to data portability.

The user may also:The user may also:The user may also:

  • Object to the processing;
  • Request its restriction.

Requests must be addressed to:Requests must be addressed to:Requests must be addressed to:

contact@done.frcontact@done.frcontact@done.fr

and must be accompanied by proof of identity.and must be accompanied by proof of identity.and must be accompanied by proof of identity.

The user may also obtain:The user may also obtain:The user may also obtain:

  • Confirmation as to whether their data is being processed or not;
  • The purposes of processing;
  • The categories of data concerned;
  • The recipients or categories of recipients;
  • The retention period or the criteria used to determine it;
  • Information regarding potential transfers to third countries;
  • The right to lodge a complaint with a supervisory authority.

Done provides a copy of the personal data being processed. Reasonable fees may be charged for any additional copies.Done provides a copy of the personal data being processed. Reasonable fees may be charged for any additional copies.Done provides a copy of the personal data being processed. Reasonable fees may be charged for any additional copies.

ARTICLE 10 – COMPLAINT TO THE CNILARTICLE 10 – COMPLAINT TO THE CNILARTICLE 10 – COMPLAINT TO THE CNIL

The user may file a complaint with:The user may file a complaint with:The user may file a complaint with:

French Data Protection Authority (CNIL)French Data Protection Authority (CNIL)French Data Protection Authority (CNIL)
3 Place de Fontenoy – TSA 80715
75334 Paris Cedex 07
3 Place de Fontenoy – TSA 80715
75334 Paris Cedex 07
3 Place de Fontenoy – TSA 80715
75334 Paris Cedex 07

Phone: 01 53 73 22 22Phone: 01 53 73 22 22Phone: 01 53 73 22 22

It is also possible to file an online complaint on the CNIL website.It is also possible to file an online complaint on the CNIL website.It is also possible to file an online complaint on the CNIL website.

II – GENERAL INFORMATION ON HYPERLINKS AND COOKIESII – GENERAL INFORMATION ON HYPERLINKS AND COOKIESII – GENERAL INFORMATION ON HYPERLINKS AND COOKIES

When you access the Done platform, our system and that of certain service providers use cookies to identify visitor preferences.When you access the Done platform, our system and that of certain service providers use cookies to identify visitor preferences.When you access the Done platform, our system and that of certain service providers use cookies to identify visitor preferences.

The term "cookies" refers to all trackers placed and/or read when browsing a website or mobile application.The term "cookies" refers to all trackers placed and/or read when browsing a website or mobile application.The term "cookies" refers to all trackers placed and/or read when browsing a website or mobile application.

A cookie is a small file that does not directly identify the user but records information related to their browsing.A cookie is a small file that does not directly identify the user but records information related to their browsing.A cookie is a small file that does not directly identify the user but records information related to their browsing.

USE OF COOKIES ON THE DONE APPLICATIONUSE OF COOKIES ON THE DONE APPLICATIONUSE OF COOKIES ON THE DONE APPLICATION

Functional or session cookiesFunctional or session cookiesFunctional or session cookies

These cookies:These cookies:These cookies:

  • Ensure the website and application load correctly;
  • Are automatically deleted when the browser is closed.

Analytical or performance cookiesAnalytical or performance cookiesAnalytical or performance cookies

These third-party cookies, particularly those from Google Analytics:These third-party cookies, particularly those from Google Analytics:These third-party cookies, particularly those from Google Analytics:

  • Collect statistical information;
  • Enable audience measurement;
  • Contribute to improving the service's functionality.

COLLECTION OF USER CONSENTCOLLECTION OF USER CONSENTCOLLECTION OF USER CONSENT

Functional and analytical cookies strictly necessary for the service to operate do not require prior consent.Functional and analytical cookies strictly necessary for the service to operate do not require prior consent.Functional and analytical cookies strictly necessary for the service to operate do not require prior consent.

However, cookies:However, cookies:However, cookies:

  • Advertising;
  • For social media sharing;

require the user's prior consent.require the user's prior consent.require the user's prior consent.

An information banner is displayed when you arrive on the site or application.An information banner is displayed when you arrive on the site or application.An information banner is displayed when you arrive on the site or application.

Refusing these cookies does not prevent the use of the service but limits the personalization of displayed ads.Refusing these cookies does not prevent the use of the service but limits the personalization of displayed ads.Refusing these cookies does not prevent the use of the service but limits the personalization of displayed ads.

COOKIE RETENTION PERIODCOOKIE RETENTION PERIODCOOKIE RETENTION PERIOD

  • Session cookies: deleted when the browser is closed;
  • Analytical cookies: retained for 13 months;
  • Third-party and social media sharing cookies: retained for 13 months from the date consent is collected.

DISABLE COOKIESDISABLE COOKIESDISABLE COOKIES

You can configure your browser to:You can configure your browser to:You can configure your browser to:

  • Accept all cookies;
  • Refuse all cookies;
  • Refuse certain types of cookies;
  • Be notified when a cookie is set.

Refusing certain cookies may make some service features unavailable.Refusing certain cookies may make some service features unavailable.Refusing certain cookies may make some service features unavailable.

Major Browser SettingsMajor Browser SettingsMajor Browser Settings

  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Google Chrome
  • Apple Safari

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